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People and Process Alignment
Workshop Duration
Two Days
Target
Audience
- All Managers involved in Creating, Delivering and
Sustaining Operational Processes and Systems
- High-flying Junior Managers and New Entrants
Deliverables
An understanding of:
- The principles of organisational theory and structure
- The relationship between people and process in
delivering effective and efficient performance
- How to construct an operational improvement path for
competence development
Workshop
Structure
Day One:
Understanding Organisation Theory And Structure
The Importance of Organisations:
Organisations as Social Entities; as Goal Achievers, as
Co-ordinated Activity Centres; and, as Links to the External Environment
The Problems of Organisations and Change Management:
The Structural Reification of the Past and the Barriers to
Innovation in Existing Organisational Designs and Fads
The Problem of Misaligned People and Process
Competencies:
The Specification and Measurement of Core Competencies
Versus the Need to Establish Dynamic Stretch Targets
Creating a Knowledge Based and Learning Organisation:
The Problem of the Learning and Knowledge Transfer,
Information Asymmetry and Closure Issues in Product and Organisational Design
Day Two: Aligning
The Competencies Of People With Process Requirements
Understanding the Alignment Process:
The Importance of Supply Chain and Value Chain Thinking
and the Demystification of Structures Based on Functionality
Specifying People Competencies:
Linking Supply and Value Chain Delivery to Human Process
and Skill Capabilities
Creating an Appropriately Dynamic Internal
Organisational Structure:
Selecting Process and Matrix Structures to Link People
Capabilities to the Types of Supply and Value Chains within the Organisation
Creating
an Appropriate Internal Performance Measurement System:
Models
for Specifying and Defining Appropriate Improvement Paths to Achieve Internal
Strategic and Operational Effectiveness |
