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Implications of the Internet and e-Commerce / e-Business

Workshop Duration

Two Days

Target Audience

  • All Managers involved in Developing Business Strategy and in Creating, Delivering and Sustaining Operational Processes and Systems
  • High-flying Junior Managers and New Entrants

Deliverables

An understanding of:

  • The importance of information flow in business strategy and operational performance
  • The threats to current business strategies and operational processes from the internet and e-commerce/e-business
  • The opportunities for future business strategy and operational performance and delivery from the internet and e-commerce/e-business

Workshop Structure

Day One: The Critical Importance Of Information In Business Success

The Role of Information Asymmetry in Business Success:
The Benefits of Intermediation, Uncertainty, Bounded Rationality and Guile In Business Success

The Threat to Competitive Advantage:
The Impact of Information Asymmetry on Different Types of Market Structure - Competitive, Closed and Regulated

The Impact on Operational Sustainability:
The Opportunity and Threat to Current Operational Processes Linking Customers and Suppliers

The Impact on Employees:
The Opportunity and Threat to Current Employee Competencies, Roles and Numbers

Day Two: The Dynamic Impact Of The Internet, e-Commerce And e-Business

The Impact of the Internet on Competitive Strategic Positioning:
The Problem of Disintermediation and the Opportunities and Threats Facing First Movers in the Internet Age

The Impact of e-Commerce on Business to Customer Relationships:
Cases in Successful and Unsuccessful Uses of e-Commerce

The Impact of e-Business on Business to Business and Supply Relationships:
Cases in Successful and Unsuccessful Uses of e-Business Applications in Supply Management

Creating an Internet and E-Strategy:
Tools and Techniques for the Analysis of Threats and Opportunities from the Internet and e-Commerce/e-Business

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